Privacy policy statement

Data protection

We have drawn up this privacy policy statement (version 18.11.2020-221136358) in order to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679, what information we collect, how we use data and what options you have when visiting our website.
Unfortunately due to the nature of the topic, these explanations are likely to sound rather technical; however, we have made every effort to describe the most important issues as simply and clearly as possible.

Automatic data storage

Nowadays, when you visit any website, certain information is automatically generated and stored; this is also true of this website.
When you visit our website, as you are doing now, our web server (the computer on which this website is stored) automatically stores data in files (web server log files) such as:

  • the address (URL) of the website accessed
  • browser and browser version
  • the operating system used
  • the address (URL) of the website visited before this one (referrer URL)
  • the host name and the IP address of the computer from which access is made
  • date and time
  • in files (web server log files).

As a rule, web server log files are stored for two weeks, after which they are automatically deleted. We do not pass this data on, however we cannot rule out that this data may be viewed in case of  unlawful conduct.


Our website uses HTTP cookies to store user-specific data.  Below, we will explain what cookies are and why they are used, so that you can understand the following privacy policy statement more clearly.

What are cookies exactly?
Whenever you surf the internet, you use a browser. Examples of well-known browsers are Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites save small text files in your browser. These are called cookies.
There is no denying it: cookies come in really handy. Almost all websites use cookies. To be more precise, we are referring to HTTP cookies: there are also other kinds of cookies used for other purposes. So HTTP cookies are small files which our website saves on your computer. These cookie files are stored automatically in the cookie folder, which is the brain of your browser, so to speak. A cookie is made up of a name and a value. In addition to these, one or more attributes have to be given when defining a cookie.
Cookies save certain pieces of your user data, such as language or your individual page settings.  When you open our web page again, your browser sends this “user-related” information back to our page.  Thanks to the cookies, our website knows who you are and offers you the settings which you are used to.  In some browsers, every cookie has its own file; in others, such as Firefox for example, all cookies are stored in a single file.
There are both first party cookies and third party cookies.  First party cookies are created directly by our website; third party cookies are created by our partners’ websites (e.g. Google Analytics). Every cookie should be considered individually, since every cookie stores different data.  The lifespan of a cookie can also vary from a couple of minutes to several years. Cookies are not software programs and do not contain viruses, trojans or other malware. Cookies cannot access information on your computer.

Here is an example of what cookie data can look like:
Name: _ga
Value: GA1.2.1326744211.152221136358-6
Purpose: Differentiating between visitors to the website
Expiry: after 2 years

A browser should be able to support these minimum requirements:

  • At least 4096 bytes per cookie
  • At least 50 cookies per domain
  • At least 3000 cookies in total

What are the different types of cookies?
Which cookies we use in a given situation depends on the services being used and is explained in the following sections of this privacy policy statement. At this point, we would like to briefly explain the different types of HTTP cookies.

Cookies can be placed into four categories:
Strictly necessary cookies:These cookies are necessary in order to provide the website’s basic functions. For example, the website needs these cookies if a user places a product in their virtual shopping basket, then visits a different website before returning to pay for the product.  These cookies prevent the virtual shopping basket from being deleted, even if the user closes their browser window.

Performance cookies: These cookies collect information about user behaviour and whether the user has received any error messages.  Also, these cookies also help to measure the time it takes the website to load and the way it interacts with various browsers.

Functionality cookies: These cookies increase user friendliness. For example, they store information on location, font size and data entered into forms.

Marketing cookies: These are also known as targeting cookies. They are used to select advertising tailored to the individual user. That can be very practical, but also extremely irritating.

Usually, when you visit a website for the first time, you are asked which types of cookies you would like to give your consent for. And naturally, this decision is also stored in a cookie.

How can I delete cookies?
You decide yourself whether and how you want to use cookies. No matter which service or which website the cookies originate from, you always have the option of deleting cookies, deactivating them or giving consent only for certain cookies. For example, you can block third party cookies, while giving your consent for all other cookies.
If you want to find out which cookies are being saved in your browser, if you want to change or delete cookie settings, you can find these cookies and settings under your browser settings:

If you do not want any cookies at all, you can set up your browser so that it informs you every time a cookie has been set. This means that you can decide whether you want to give consent to each individual cookie, or not. The procedure for this is different depending on the browser. Search under Help in Google with “delete cookies chrome” or “deactivate cookies chrome” if you use the Chrome browser.

What about my data privacy?
The “Cookie Directive” has been in place since 2009.  It is stipulated in this directive that your consent in required for storing cookies.  However, the responses to this directive within the individual EU Member States have varied a great deal.  In Austria, the directive has been transposed by § 96 (3) of the Telekommunikationsgesetzes (TKG) (Austrian Telecommunications Act).
If you want to know more about cookies and are not afraid of technical documentation, we recommend, the Request for Comments from the Internet Engineering Task Force (IETF) entitled HTTP State Management Mechanism.

Storage of personal data

Personal data which you send to us electronically on this website, such as name, email address, address or other personal information given when sending a form or commenting on a blog, will only be used by us together with the time and your IP address only for the purpose given in each case and will not be shared with third parties.
This means that we only use personal data for communication with those visitors who expressly want to be contacted by us, and only for the provision of services and products offered on this website. We do not pass your personal data on without your agreement, however we cannot rule out that this data may be viewed in case of unlawful conduct.
If you send us data per email – i.e. not through this website – we cannot guarantee secure transfer or protection of your data. We recommend that you never send confidential data by email without encrypting it beforehand.

Rights under the General Data Protection Regulation

Under the GDPR and the Datenschutzgesetzes (DSG) (Austrian Data Protection Act), you have the following rights:

  • The right to rectification (Article 16 GDPR)
  • The right to erasure (“right to be forgotten”) (Article 17 GDPR)
  • The right to restriction of processing (Article 18 GDPR)
  • The right to be notified – notification obligation  regarding rectification or erasure of personal data or restriction of processing (Article 19 GDPR).
  • The right to data portability (Article 20 GDPR)
  • The right to object (Article 21 GDPR)
  • The right not to be subject to a decision based solely on automated processing — including profiling — (Article 22 GDPR)

If you believe that the processing of your data is in violation of data protection law, or that your data protection rights have been infringed in some other way, you may lodge a complaint with the supervisory authority In Austria, this is the Datenschutzbehörde (the Austrian Data Protection Authority). Their website is as follows:

Website visitor behaviour analysis

In the following privacy policy statement, we inform you about whether and how we analyse data on your visit to this website. As a rule, analysis of the data collected takes place anonymously and we cannot identify you from your user behaviour on this website.
You can find out more about the option of objecting to analysis of visitor data in the following privacy policy statement.

TLS encryption with https

We use https in order to prevent eavesdropping on data being sent over the internet (data protection by design Article 25 (1) GDPR). By using TLS (Transport Layer Security), which is an encryption protocol for secure data transfer over the internet, we can ensure that confidential data is protected. You can recognise that TLS is being used from the small padlock symbol on the left hand side at the top of the browser, and from the use of the https protocol (instead of http) as part of our internet address.

Facebook Privacy policy statement

We use a selection of Facebook tools on our website.  Facebook is a social media network belonging to the following company: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. These tools help us to offer the best possible range of products and services to you and to other people interested in those products and services. In the following sections, we give you an overview of the various Facebook tools, of which data is sent to Facebook and how you can delete this data.

What are Facebook tools?
In addition to many other products, Facebook offers what are known as “Facebook Business Tools”, as they are officially known by Facebook. However, as this expression is not very well known, we have decided to refer to them simply as Facebook Tools.  These include:

  • Facebook Pixel
  • social plug-ins (such as “Like” or “Share” buttons)
  • Facebook login
  • account kit
  • APIs (programmer interfaces)
  • SDKs (software development kit or tools for programmers)
  • platform integration
  • plugins
  • codes
  • specifications
  • documentation
  • technologies and services

Facebook uses these tools to extend its services and for the opportunity to obtain information on user activities outside of Facebook itself.

Why do we use Facebook Tools on our website?
We only want to show our products and services to people who are actually interested in them. With the help of Facebook advertisements, we can reach exactly these people. However, Facebook needs information about people’s wishes and needs, so that users can be shown the right advertisements. This is why Facebook is provided with information about user behaviour (and contact data) on our website. This allows Facebok to collect better user data and to show interested users the right advertisements about our products and services.  These tools make it possible to carry out targeted advertising campaigns on Facebook.
Data about your behaviour on our website is referred to by Facebook as event data. This data is used for measurement and analysis services. In this way, Facebook can draw up campaign reports on our behalf about the impact of our advertising campaigns. What is more, this analysis allows us greater insight into how you use our services, website or products.  This allows us to optimise your user experience on our website with some of these tools.  For example, with the social plugins, you can share content on our website directly on Facebook.

What data is stored by Facebook Tools?
By using individual Facebook Tools, personal data (customer data) can be sent to Facebook. Depending on the tools being used, customer data such as name, address, telephone number and IP address may be sent.
Facebook uses this information to compare the data with the data Facebook has received from you (if you are a member of Facebook). Before customer data is send to Facebook, what is know as “hashing” takes place. This means that a dataset of whatever size is converted into a string of characters. This allows data to be encrypted.
In addition to contact data, event data is also sent. Event data means any information which we receive about you on our website. For example, which sub pages your have visited or which products you have bought on our website. Facebook does not share the information received with third parties (such as advertisers), unless it has explicit consent or is legally entitled to do so. It is also possible to link event data with contact data. This allows Facebook to provide more personalised advertising. After the comparison of data described above, Facebook deletes the contact data.
In order to be able to deliver advertisements optimally, Facebook only uses event data when this is combined with other data (which has been collected by Facebook through other means). Facebook also uses this event data for security, protection, development and research purposes. A great deal of this data is transfered to Facebook via cookies. Cookies are small text files, which are used to store data or information in browsers. The number of cookies set in your browser depends on the tools used and on whether you are a member of Facebook. We are going to go into greater detail on the individual Facebook cookies in the description of the individual Facebook tools. General information on the use of Facebook cookies is also available at

Where is the data stored and for how long?
Basically, Facebook stores data until it is no longer needed for its own services and Facebook products. Facebook data is stored on servers all over the world. Once customer data has been compared against Facebook’s own user data however, customer data is deleted within 48 hours.

How can I delete my data or prevent it from being stored?
In accordance with the General Data Protection Regulation, you have the right to access, rectification, portability and erasure of your data.
The data will only be erased completely if you also completely delete your Facebook account. And this is how you can delete your Facebook account:

  1. On Facebook, click on Settings on the right hand side.
  2. Then click in the left hand column on Your Facebook information.
  3. Now click on Deactivation and Deletion.
  4. Now choose Permanently delete account and click on Continue to account deletion.
  5. Now enter your password, click on Continue and then on Delete account.

The cookies which Facebook receives from our website are stored among other ways via cookies (e.g. social plugins). In your browser, you can deactivate, delete or manage individual cookies or all cookies. This is done differently depending on which browser you use.  Below there are instruction on how to manage cookies in your browser.

If you do not want any cookies at all, you can set up your browser so that it informs you every time a cookie has been set. In this way, you can decide whether you want to give consent for each individual cookie, or not.
Facebook is an active participant in the EU-US Privacy Shield Framework, through which the fair and secure transfer of personal data is regulated. You can find more information under We hope that has helped you become more familiar with the most important information on the use of Facebook tools and how data is processed with them. If you would like to find out more about how Facebook uses your data, we recommend reading their data policy at

Facebook social plugins privacy policy statement

Social plugins from the company Facebook Inc. are integrated into our website. You can recognise these buttons from the conventional Facebook logo, such as the Like button (thumbs up), or from a clear Facebook plugin label. A social plugin is a small part of Facebook which is integrated into our website. Every plugin has its own function. The functions used most commonly are the well-known Like and Share buttons.
Facebook offers the following social plugins:

  • Save button
  • Like button, Share, Send and Quote
  • Page plugin
  • Comment
  • Messenger plugin
  • Embedded posts and video player
  • Group plugin

You can find more information about how individual plugins are used under For one thing, we use the social plugins to provide you with a better user experience; for another, we use them because they enable Facebook to optimise our advertising.
If you have a Facebook account or have ever visited, Facebook will have already set at least one cookie in your browser.  In this case, as soon as you visit our website or use social plugins (e.g. the Like button), your browser will send information on this cookie to Facebook.
The information received is deleted again or anonymised within 90 days. According to Facebook, this data includes your IP address, which website you visited, the date, the time and other information concerning your browser.
To avoid having Facebook collect a lot of data during your visit to our website and linking it to Facebook data, you should log out of Facebook during your visit to our website.
If you are not logged into to Facebook or do not have a Facebook account, your browser sends less information to Facebook because you have less Facebook cookies. However, data such as your IP address or which website you are visiting can still be sent to Facebook. We would like to state explicitly that we are not aware of the exact content of this data. However, we endeavour to inform you as well as possible according to our current knowledge about these data processing activities. Facebook’s Data Policy also includes information about how the company uses this data at

The following cookies at least will be set in your browser when you visit a website with social plugins from Facebook.
Name: dpr
Value: not specified
Purpose: These cookies are used so that the social plugins work on our website.
Expiry: at the end of the session

Name: fr
value: 0jieyh4221136358c2GnlufEJ9..Bde09j…1.0.Bde09j
Purpose: This cookie too is necessary so that the plugins work properly.
Expiry:  after 3 months

Note: These cookies are set after a test, even if you are not a member of Facebook.

If you are logged into Facebook, you can change your settings for advertisements yourself at If you are not a Facebook user, you can basically manage your user-based online advertising here:  There you have the option of deactivating or activating advertisers.
If you want to know more about Facebook’s data protection, we recommend the company’s own data policy at

Facebook login privacy policy statement

We have integrated the practical Facebook login on our website. By using this, you can log in to our website by just using your Facebook account, without having to set up an additional user account. If you decide to register via the the Facebook login, you will be redirected to the Facebook social media network. From there, the registration will take place via your Facebook user data. Through this login procedure, data about you and your user behaviour will be stored and sent to Facebook.
Facebook uses various cookies in order to store this data. Below, we show you the most important cookies which will be set or have already been set in your browser, if you register on our website via the Facebook login.

Name: fr
Value: 0jieyh4c2GnlufEJ9..Bde09j…1.0.Bde09j
Purpose: these cookies are used so that the social plugins work optimally on our website.
Expiry:  after 3 months

Name: datr
Value: 4Jh7XUA2221136358SEmPsSfzCOO4JFFl
Purpose: Facebook sets the datr cookie when a web browser accesses; this cookie helps to identify registration activities and to protect the user.
Expiry: after 2 years

Name: _js_datr
Value: deleted
Purpose: Facebook sets this cookie for tracking purposes, even if you do not have a Facebook account or are logged out.
Expiry: after the session ends

Note: The cookies described are only a small selection of the cookies available to Facebook. Other cookies include _ fbp, sb oder wd. It is not possible to compile a comprehensive list, since Facebook has numerous cookies at its disposal and varies its use of them.
On the one hand, the Facebook login offers you a fast and simple registration process; on the other, we have the opportunity to share data with Facebook. This means we can adjust what we offer and our advertising campaigns to better match your interests and needs.  The data which we receive from Facebook in this manner is public data such as:

  • your Facebook name
  • your profile picture
  • the email address you registered
  • lists of friends
  • button information (e.g. Like button)
  • date of birth
  • language
  • place of residence

In return, we provide Facebook with information about your activity on our website. This includes information about the device you are using, which sub pages of our website you have visited, or which products you have purchased from us.

By using Facebook login, you consent to the processing of this data. You may withdraw from this agreement at any time. If you want to know more about Facebook’s data processing, we recommend Facebook’s privacy policy statement at

If you are logged into Facebook, you can change your settings for advertisements yourself at

Newsletter data policy statement

If you register for our newsletter, you send us the personal data listed above and grant us the right to contact you by email. We use the data stored as part of the registration for the newsletter for our newsletter only and do not share it with third parties.
If you cancel the newsletter – you can find a link for that purpose right at the end of every newsletter – then we will delete all data stored when you registered for it.

Source: Drawn up with the Datenschutz Generator von